TERMS & CONDITIONS
We make it a practice to keep the prices of our products low and at a point where they remain competitive in the market. However, prices may change without notice due to external factors. These Factors can include, but are not limited to, economic factors, international trade policies, supply & demand. Prices are listed in Canadian currency and do not include shipping & taxes.
SHIPPING & PICK UP POLICY
Orders for stocked items placed before 3pm (PST) are shipped same day. The standard shipping method on all orders is "standard ground". Fulfillment is not carried out by one specific carrier but instead determined on a per order basis. We determine which carrier to use based on factors including your location, shipping rate, and delivery time. However, we have used UPS as a basis to determine our shipping rates shown on our website's checkout page. Those wishing to use a carrier of their choice must call or email their order in. If you wish for MEI to fulfill an order using a different method (eg. next day air) please specify on the "cart page" under the "PO/Instructions" tab or call/email it in. Additionally we offer pick up from our head office in Delta, British Columbia. Orders designated for pickup must also be called/emailed in. Picking up an order may lower shipping costs or remove them entirely determined by the order (eg. stocked vs non-stocked). Please note that lead times for pick up vary and you will be notified once your order is ready for collection.
RETURN & REFUND POLICY
MEI offers a risk free shopping experience. If you are unsatisfied with your order we will refund you an amount equal to 100% of your order dollar amount excluding return shipping charges. Certain items may not be eligible for refund such as custom products. We recommend you consult our full terms & conditions document for full details on our return & refund policy.
For purchases made through our website, maillotenterprises.com, we can accept Visa, Mastercard, AMEX, Diners, Discover, and JCB. Payment is collected immediately upon you reviewing your order and clicking "submit" at checkout. We can also process your order over the phone and accept Visa, Mastercard, and Discover. For net 30 account holders we can also send you an invoice via email and/or postal to be paid within 30 days. Canadian businesses wishing to become net 30 account holders must complete and submit a credit application. Please contact us if you operate outside of Canada.
Product offers are found throughout our website on select products. These offers are based on the list price and can not be applied to special pricing (eg. bulk pricing, account pricing, etc.).
Our offers program is available to everyone. Offers are free with orders of $250 (CAD) or more. This minimum price point is the sum of the product(s) ordered and does not include taxes or shipping. Upon placing an order, you will receive an email. This email will include an order confirmation and a code. Use this code at checkout to redeem a free item from the dollar amount bracket that your order falls within. There is a limit of 1 free offer per order. Free offers ship with the order to the same delivery address. Additional shipping charges may apply to those wanting an offer to be delivered to an address different from the delivery address of the order. Offers must be redeemed within the same day as the order is placed. Offers claimed after will ship with the next order you place with MEI.